Content Is Not Keyboard Accessible

Archived Issue

Current Iteration of Issue

Current Iteration as Reference

Short Description

Information (text) or actionable functions are not accessible using only the keyboard.

Long Description

  • Keyboard accessibility means a user can navigate the whole page and complete all functions without using a mouse. A screen reader user navigates almost exclusively with a keyboard. Many screen readers have a work around function to allow them to manipulate the mouse, but they should not be forced to use this tool, which does not always work perfectly, to access or operate any component of a site or application.
  • Part of the navigation a screen reader user employs on a mobile device involves swiping from one item to the next. This is the equivalent of tabbing with a keyboard. It is important that a user be able to swipe to all parts of the page, even though they have the option to navigate in other ways.

Example of Issue

Screen reader user is unable to access the content in drop down menus that are not accessible


  • Use keys such as "tab," "enter," "space, and the arrow keys to make sure every feature of a page is navigable and operable with the keyboard and that it is easy to see where the focus is.



Impacted Assistive Technology

Screen Reader
Screen Magnifier

Impacted Type of Device