External Documents not Accessible

Archived Issue

Current Iteration of Issue

Current Iteration as Reference

Short Description

User cannot access all content or complete all tasks contained in external documents

Long Description

  • Each document type has aspects of design to consider in order to make it accessible. External documents are part of a site’s content, so it is important that all users can read and complete all tasks with them.
  • Depending on the kind of document and the accessibility issues, most of the WCAG 2.0 standards potentially apply.
  • Often, the browser readers of various file types format documents in a way that is not optimal for a screen reader, meaning the user has to use external readers.

Example of Issue


  • Research the requirements to make other document types accessible.
  • Whenever possible, make HTML documents to avoid using external documents.
  • For more information, read the article Accessible Word and PDF documents on the AUL site.



Impacted Assistive Technology

Screen Reader
Screen Magnifier

Impacted Type of Device