Application Incompatible with Screen Reader/Browser Combination

Short Description

Software/applications behave differently on various browsers, can lead to application being accessible on one browser and not another

Long Description

  • When an application is inaccessible with a particular screen reader and browser combinations, it can take many forms, including the user being unable to move the cursor, the screen reader not reading labels, the user only being able to tab and not use keystrokes, parts of the page not appearing to the screen reader, etc.
  • Because the conflicts have many different causes, there is no one solution.

Example of Issue

No example currently available

Accessibility/Usability

Accessibility
Usability

Impacted Assistive Technology

Screen Reader

Impacted Type of Device

Computer
Mobile

Recommendations

  • The simpler the elements and design, the less likely it is that screen reader/browser conflicts will occur.
  • Right now, the four most widely used browsers among screen reader users are Firefox, Chrome, Internet Explorer, and Safari. This will change, probably first with Edge replacing Internet Explorer. Make sure to test with all of these browsers. Also, be mindful that screen reader users sometimes lag behind others in adopting new browsers, particularly as happened with Chrome and Edge, both of which had significant accessibility problems in the beginning.