Content Lacks Way for User to Control It

Short Description

Content behaves in a way that makes it difficult for user to control, particularly as a result of the blindness or how assistive technology works

Long Description

  • Both screen reader and magnifier users tend to have access to less than the full page at one time. As a result, it can be more challenging to navigate when there are distractions or to get oriented when more than one thing is happening at one time.
  • It is important for a user to be able to start and stop any content that will make it difficult for a user to navigate. Anything audible makes it difficult for a screen reader user to navigate, because it competes with the audio of the screen reader. It is difficult for a screen reader user to locate changing content if they cannot easily locate the controls when looking at a portion of the screen at a time.
  • Items also should not change location without the user initiating the change. Blind and low vision users are likely to have some sense of where items are within a larger framework, and unexpected and/or undetected relocation makes the framework harder to create and use.

Example of Issue

Example of user struggling to control audible content

No example currently available



Impacted Assistive Technology

Screen Reader
Screen Magnifier

Impacted Type of Device



  • Make media controls easy to find an use, standards include buttons, straightforward labels like "pause" or "stop," and user only has to hit enter to activate them
  • Avoid content automatically playing when someone goes to a page, wait until the user activates the "play" control
  • Content should change in response to actions a user would expect to initiate change, such as clicking on a link or button, not just moving past part of the page

Issue Keywords